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Johnston MW, Marshall GW. Sales Force Management: Leadership, Innovation, Technology. Vol XXVIII, 465 s. 12th ed. Routledge; 2016. https://ebookcentral.proquest.com/lib/bilibrary/detail.action?docID=4507430
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Cadogan JW, Lee N, Tarkiainen A, Sundqvist S. Sales manager and sales team determinants of salesperson ethical behaviour. European Journal of Marketing. 2009;43(7/8):907-937. https://search.proquest.com/docview/237033637?OpenUrlRefId=info:xri/sid:primo&accountid=142923
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Darrat M, Amyx D, Bennett R. An Investigation into the Effects of Work–Family Conflict and Job Satisfaction on Salesperson Deviance. Journal of Personal Selling & Sales Management. 2010;30(3):239-251. doi:10.2753/PSS0885-3134300304
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Onyemah V. The effects of coaching on salespeople’s attitudes and behaviors. European Journal of Marketing. 2009;43(7/8):938-960. https://search.proquest.com/docview/237029843?OpenUrlRefId=info:xri/sid:primo&accountid=142923
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Sarin S, Sego T, Kohli AK, Challagalla G. Characteristics that Enhance Training Effectiveness in Implementing Technological Change in Sales Strategy: A Field-Based Exploratory Study. Journal of Personal Selling & Sales Management. 2010;30(2):143-156. doi:10.2753/PSS0885-3134300205
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Petersen E. Nå Dine Salgsmål!: Grunnleggende Salgsteknikk for Alle Som Jobber Med Kunder. 3. utg. Universitetsforl; 2016.
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Kunøe G. Salg Og Salgsledelse Med CRM-Systemer. ScanForum; 2010.
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Jobber D, Lancaster G. Selling and Sales Management. 10th ed. Pearson; 2015. https://ezproxy.library.bi.no/login?url=https://bc.vitalsource.com/tenants/bi_business_school_pearson_bridge/libraries?bookmeta_vbid=9781292078038
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Dixon M, Adamson B. The Challenger Sale: How to Take Control of the Customer Conversation. Portfolio Penguin; 2013.