[1]
Berg, P.A. 2012. Kunsten å selge: etablere, beholde og utvikle salgsrelasjoner. Cappelen Damm akademisk.
[2]
Cadogan, J.W. et al. 2009. Sales manager and sales team determinants of salesperson ethical behaviour. European Journal of Marketing. 43, 7/8 (Jul. 2009), 907–937.
[3]
Darrat, M. et al. 2010. An Investigation into the Effects of Work–Family Conflict and Job Satisfaction on Salesperson Deviance. Journal of Personal Selling & Sales Management. 30, 3 (Jun. 2010), 239–251. DOI:https://doi.org/10.2753/PSS0885-3134300304.
[4]
Dixon, M. and Adamson, B. 2013. The challenger sale: how to take control of the customer conversation. Portfolio Penguin.
[5]
Hofbauer, C. Salgets helter: en bok om B2B-salg. Universitetsforl.
[6]
Jobber, D. and Lancaster, G. 2015. Selling and sales management. Pearson.
[7]
Johnston, M.W. and Marshall, G.W. 2016. Sales force management: leadership, innovation, technology. Routledge.
[8]
Kunøe, G. 2010. Salg og salgsledelse med CRM-systemer. ScanForum.
[9]
Onyemah, V. 2009. The effects of coaching on salespeople’s attitudes and behaviors. European Journal of Marketing. 43, 7/8 (Jul. 2009), 938–960.
[10]
Petersen, E. 2016. Nå dine salgsmål!: Grunnleggende salgsteknikk for alle som jobber med kunder. Universitetsforl.
[11]
Sarin, S. et al. 2010. Characteristics that Enhance Training Effectiveness in Implementing Technological Change in Sales Strategy: A Field-Based Exploratory Study. Journal of Personal Selling & Sales Management. 30, 2 (Mar. 2010), 143–156. DOI:https://doi.org/10.2753/PSS0885-3134300205.