1.
Institutt for bransjeanalyser. Detaljhandelsboken. (Andhøy).
2.
Levy, M., Weitz, B. A. & Grewal, D. Retailing management. (McGraw-Hill Education).
3.
Grewal, D., Roggeveen, A. L. & Nordfält, J. Art 1: The Future of Retailing. Journal of Retailing 93, 1–6 (2017).
4.
Fulgoni, G. M. & Lipsman, A. Art 2: The Future of Retail Is Mobile: How Mobile Marketing Dynamics Are Shaping the Future of Retail. Journal of Advertising Research 56, 346–351 (2016).
5.
Parasuraman, A., Zeithaml, V. A. & Berry, L. L. Art 3: A Conceptual Model of Service Quality and Its Implications for Future Research. Journal of Marketing 49, (1985).
6.
Usha Ramanathan; ; Nachiappan Subramanian; ; Guy Parrott; Art 4: Role of social media in retail network operations and marketing to enhance customer satisfaction. International Journal of Operations & Production Management 37, (2017).
7.
Grewal, D., Roggeveen, A. L., Sisodia, R. & Nordfält, J. Art 5: Enhancing Customer Engagement Through Consciousness. Journal of Retailing 93, 55–64 (2017).
8.
Blázquez, M. Art 6: Fashion Shopping in Multichannel Retail: The Role of Technology in Enhancing the Customer Experience. International Journal of Electronic Commerce 18, 97–116 (2014).
9.
Line Lervik-OlsenAnders GustafssonPål R. SilsethBengt G. Lorentzen. Art 7: Bør vi involvere kundene? 52–60 (2015).
10.
Inman, J. J. & Nikolova, H. Art 8: Shopper-Facing Retail Technology: A Retailer Adoption Decision Framework Incorporating Shopper Attitudes and Privacy Concerns. Journal of Retailing 93, 7–28 (2017).
11.
Brynjolfsson, ErikHu, Yu JeffreyRahman, Mohammad S. Art 9: Competing in the Age of Omnichannel Retailing. MIT Sloan Management Review 54, 23–29.
12.
Fredriksen, J. I. & Sørebø, Ø. Art 10: Omnikanal varehandel. 59–78 (2017).
13.
Foros, Ø., Kind, H. J. & Steen, F. Art 11: Individuelle priser i dagligvaremarkedet. 44–49 (2017).
14.
Grewal, D., Roggeveen, A. L., Runyan, R. C., Nordfält, J. & Vazquez Lira, M. E. Art 12: Retailing in today’s world: Multiple channels and other strategic decisions affecting firm performance. Journal of Retailing and Consumer Services 34, 261–263 (2017).
15.
Shostack, G. L. Art 13: Breaking Free from Product Marketing. Journal of Marketing 41, (1977).
16.
Ström, R., Vendel, M. & Bredican, J. Art 14: Mobile marketing: A literature review on its value for consumers and retailers. Journal of Retailing and Consumer Services 21, 1001–1012 (2014).
17.
Tyre, B. WEB 1: What you need to know to get results from ecommerce, social media and more. Retail Marketing 101 Gifts & Dec vol. 118 http://www.giftsanddec.com/article/540097-retail-marketing-101 (2017).
18.
Paul, A. K. & Hogan, S. K. WEB 2: On the couch : Understanding consumer shopping behavior. https://www2.deloitte.com/content/dam/insights/us/articles/understanding-consumer-behavior-shopping-trends/DUP-1302_On-the-couch_vFINAL_9.10.pdf (2015).
19.
Sheehan, A. WEB 3: 8 Ways to Incorporate Brand Identity Into Your Retail Store. https://www.shopify.com/retail/8-ways-to-bring-brand-identity-to-life-in-your-retail-store.
20.
Roll, M. WEB 4: Retail Branding In The New Digital Age. https://martinroll.com/resources/articles/marketing/retail-branding-in-the-new-digital-age/.
21.
Re:Media Mediebyrå. WEB 5: Dette må du vite om digital handel. https://kampanje.com/byraguiden/byraer/remedia/cases/dette-ma-du-vite-om-digital-handel/ (2019).
22.
Herring, L., Moulton, J. & Toriello, M. WEB 6: The future of grocery - in store and online. http://www.mckinsey.com/industries/retail/our-insights/the-future-of-grocery-in-store-and-online.
23.
Kline, D. B. WEB 7: Study: Generation Z shoppers prefer physical retail stores to online shopping. http://www.businessinsider.com/study-generation-z-shoppers-prefer-physical-retail-stores-to-online-shopping-2017-1?r=US&IR=T&IR=T (2017).
24.
WEB 8: Is the Retail Industry Catching Up with Changing Trends? https://www.zacks.com/commentary/87001/is-the-retail-industry-catching-up-with-changing-trends (2016).
25.
WEB 9: Retail Trends and Predictions 2017 : 12 Retail trends and predictions to watch for. https://www.vendhq.com/uk/university/retail-trends-and-predictions-2017.
26.
WEB 10: 5 Trends That Will Change Online Retail in 2017 - IMRG. https://www.imrg.org/blog/5-trends-that-will-change-online-retail-in-2017/.
27.
Markedsføring på fem minutter. (31AD).
28.
Markedsføring virkemidler. (21AD).
29.
AV 3: Retailing in 2020. (9AD).
30.
Sorensen, H. DOK 1: The three shopping currencies.
31.
Hillesland, J. Fundamentals of retailing and shopper marketing. (Pearson, 2013).
